How to File Complaints against the Texas Department of Public Safety

This police department's policy permits them to investigate complaints sent via email. They also accept complaints filed on non-department forms. That means OpenPolice.org can automatically file your report after you put it together.


OpenPolice.org is an independent project developed by Flex Your Rights, a 501(c)(3) educational nonprofit.

The information below includes other ways to submit a formal complaint to the Texas Department of Public Safety.


Texas Department of Public Safety Internal Affairs

13706 Research Blvd., Suite 100, Office of the Inspector General, Austin, TX 78750
(512) 424-5017

OpenPolice.org can email your complaint to this agency.
[email protected]

If you submit your complaint on paper, we recommend that you staple a copy of your full OpenPolice.org complaint together with the department form.

Complaint process information:
dps.texas.gov/OIG/complaint.htm

  • Complaints submitted by phone will be investigated.
  • Complaints submitted by postal mail will be investigated. Send using USPS Certified Mail.

Web Presence

dps.texas.gov/index.htm

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Complaints Accessibility

Score: 67/100

Grade: D+

 
20
Has online-submittable complaint form (not just a PDF)
14
Has complaint information on unique web page (not just on PDF)
10
Complaint information link visible on police department homepage
 
10
Has complaint form PDF on website
10
Investigates complaints sent via email
10
Official department form not required for investigation
10
Anonymous complaints investigated
3
Has unique department website
3
Has a Facebook page (with public comments on)
3
Has a Twitter account
 
3
Has a YouTube channel
2
Investigates complaints sent via phone
2
Investigates complaints sent via postal mail
 
0
Requires complaints to be filed in person
 
-10
Requires notary or in-person signature (for one or more types of complaint)

Department info updated 6/22/20
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